Effective Date: June 8, 2026
Welcome to IgniteCore ("IgniteCore," "Company," "we," "our," or "us"). By accessing this website, using our services, or opting into SMS communications, you agree to be bound by these Terms of Service.
1. Services
IgniteCore provides lead reactivation, customer re-engagement, appointment-setting, CRM management, SMS outreach, automation implementation, AI-powered communication systems, and related marketing services.
Our services are designed to help businesses reconnect with leads, prospects, and customers already contained within the client's existing database.
2. SMS Program Description
By providing your phone number and consenting to receive text messages from IgniteCore, you agree to receive SMS communications related to:
Appointment scheduling and reminders
Service inquiries
Project updates
Customer support
Business communications
Account notifications
Follow-up communications regarding requested information
Message frequency may vary based on your interactions with IgniteCore.
SMS Opt-Out Instructions
You may opt out of SMS communications at any time by replying: STOP
After opting out, you will no longer receive SMS messages from IgniteCore unless you re-enroll.
SMS Support
For assistance regarding SMS communications, reply: HELP
Or contact us at:
Email: [email protected]
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan. Users are responsible for any charges imposed by their wireless provider.
4. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless carrier and network availability.
5. Age Restriction
IgniteCore services and SMS communications are intended only for individuals who are at least eighteen (18) years of age. By using our services or opting into SMS communications, you represent that you are at least 18 years old.
6. Client Responsibility for Lead Data
Clients represent and warrant that:
They lawfully obtained all lead and customer information provided to IgniteCore.
They possess all required permissions, consents, and legal rights necessary for outreach activities.
Their data collection practices comply with applicable federal, state, and local laws.
They maintain any legally required records of consent for communications.
IgniteCore does not generate, purchase, or sell lead lists on behalf of clients unless otherwise agreed in writing.
Clients retain ownership of all customer and lead data provided to IgniteCore.
7. SMS and Communication Compliance
Where SMS outreach services are provided on behalf of clients:
IgniteCore acts as a service provider.
Clients remain responsible for ensuring lawful communication practices.
Clients must maintain proper consent records where required.
Recipients must be provided reasonable methods to opt out of communications.
IgniteCore reserves the right to suspend or terminate campaigns believed to violate applicable communication laws, carrier requirements, or industry regulations.
8. No Guaranteed Results
While IgniteCore strives to maximize business opportunities, we do not guarantee:
Specific revenue outcomes
Appointment volumes
Sales results
Conversion rates
Return on investment
Customer responses
Business performance improvements
Results depend on numerous factors beyond our control, including market conditions, offer quality, pricing, sales processes, competition, and customer demand.
9. Intellectual Property
All website content, branding, designs, software configurations, automations, systems, workflows, and proprietary processes created by IgniteCore remain the property of IgniteCore unless otherwise agreed in writing.
Clients retain ownership of their business data and customer records.
10. Payments and Fees
Fees for services shall be outlined in separate service agreements, proposals, invoices, or subscription plans.
Failure to make timely payments may result in suspension or termination of services. All fees paid are non-refundable unless otherwise specified in a written agreement.
11. Limitation of Liability
To the maximum extent permitted by law, IgniteCore shall not be liable for:
Lost profits
Lost revenue
Loss of business opportunities
Indirect damages
Consequential damages
Special damages
Incidental damages
Any liability arising from services provided shall not exceed the total amount paid by the client to IgniteCore during the three (3) months immediately preceding the claim.
12. Third-Party Platforms
IgniteCore may utilize third-party software providers, telecommunications providers, CRM platforms, hosting services, payment processors, automation tools, and AI systems.
We are not responsible for outages, interruptions, pricing changes, policy changes, carrier filtering, or service failures caused by third-party providers.
13. Confidentiality
Both parties agree to maintain the confidentiality of non-public business information disclosed during the course of the business relationship.
14. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect information.
Please review our Privacy Policy at:
https://ignitecoreio.com/privacy-policy
15. Termination
IgniteCore may terminate or suspend services immediately if:
A client violates applicable laws or regulations.
Fraudulent activity is suspected.
Required payments are not made.
Continued service would expose IgniteCore to legal, regulatory, carrier, or reputational risk.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
17. Contact Information
IgniteCore
Email: [email protected]
Website: https://ignitecoreio.com