Privacy Policy

Privacy Policy

Effective Date: June 8, 2026

IgniteCore ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name

Email address

Phone number

Business information

Information submitted through service inquiries

Information provided during client onboarding

Information shared through email, phone, or SMS communications

We may also automatically collect certain technical information, including:

IP address

Browser type

Device information

Operating system

Website usage information

Pages visited

Referring websites

2. How We Use Information

We use collected information to:

Respond to inquiries and requests

Provide requested services

Manage client relationships

Schedule appointments and consultations

Deliver customer support

Send service-related communications

Improve website functionality and user experience

Maintain security and prevent fraud

Comply with legal obligations

3. Client Data

Clients may provide customer, lead, and contact databases for lead reactivation and customer engagement services.

Such information remains the property of the client.

IgniteCore processes client data solely for the purpose of providing contracted services and does not use such information for any unrelated purpose.

4. SMS Communications and Consent

Individuals who provide their phone number and consent to receive SMS communications from IgniteCore may receive:

Appointment reminders

Service updates

Project-related communications

Customer support messages

Business-related notifications

Message frequency may vary.

Message and data rates may apply.

Recipients may opt out at any time by replying STOP to any SMS message.

For assistance, recipients may reply HELP or contact us directly.

SMS Consent Protection

SMS opt-in data and consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. This includes phone numbers collected for SMS communications.

5. Information Sharing

IgniteCore does not sell personal information.

We may share information only with trusted service providers when necessary to operate our business and deliver services.

Information may also be disclosed:

To comply with legal obligations

To protect our rights and property

To prevent fraud or security threats

SMS opt-in information is excluded from any information sharing and will never be shared with third parties for marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve website performance

Analyze website traffic

Enhance user experience

Maintain website security

Users may control cookie settings through their browser preferences. Disabling cookies may affect certain website functionality.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

Secure software platforms

Access controls

Encrypted communications where applicable

Regular monitoring of systems

While we strive to protect information, no method of transmission or storage is completely secure.

8. Data Retention

Information is retained only as long as necessary to:

Provide services

Fulfill contractual obligations

Resolve disputes

Comply with legal requirements

When information is no longer required, it is securely deleted or anonymized when feasible.

9. User Rights

Users may:

Request access to their information

Request correction of inaccurate information

Request deletion of information where legally permitted

Opt out of SMS communications by replying STOP

Opt out of non-essential communications

To exercise any of these rights, contact us using the information below.

10. Third-Party Services

Our website and services may utilize third-party platforms, software providers, hosting providers, communication providers, and analytics services.

These providers operate under their own privacy policies and terms of service.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

Continued use of our website or services following any updates constitutes acceptance of the revised policy.

12. Contact Information

IgniteCore

Email: [email protected]

Website: https://ignitecoreio.com